Value Chain
Together, we can make a real change. That’s why our providers also have a key role to play in this process of change.
We continue to work toward having 100 percent of our preferred providers in the homeowners, automobile, and health networks, as well as our procurement providers, approved in line with ESG sustainability criteria by 2024.
The transformations we seek
Sustainable provider management model
This model aims to consolidate and, above all, provide guidance surrounding actions carried out with providers to ensure that they are in line with our sustainability approach.
The model encompasses codes of conduct, ESG clauses, sustainability approval system and audits, and systems for continual improvement.
Global procurement model for support providers
The procurement strategy is defined centrally and implemented in a decentralized manner by each country through its local procurement group, which has contracting authority.
Learn more about our corporate procurement regulations here.