Ethical behavior
We are aware that our business is important, but also that the manner in which we conduct it is too. We know that events can occur within our professional environment that affect our image and reputation. And so we have a Code of Ethics in place, which draws its inspiration from our Institutional, Business and Organizational Principles and reflects the corporate values and basic principles that should guide the actions of everyone involved.
Read all the information about our Code of Ethics and the MAPFRE Anti-Corruption Framework.
MAPFRE has created two channels for use by employees:
- The financial and accounting whistleblower channel enables employees to confidentially report any potentially significant financial and accounting irregularities they observe within their company to the Audit and Compliance Committee of MAPFRE S.A.
- Ethics queries and complaints. The Code of Ethics establishes three communication channels: the Internet, accessible to employees and providers, and available in Spanish, English, Portuguese and Turkish; postal mail; and email. Complaints and queries are received directly by the secretary of the Ethics Committee, guaranteeing they remain confidential.