MAPFRE has created two channels:
- The financial and accounting whistleblower channel enables employees to confidentially report any potentially significant financial and accounting irregularities they observe within their company to the Audit and Compliance Committee of MAPFRE S.A.
- Ethics queries and complaints. The Code of Ethics establishes three communication channels: the Internet, accessible to employees and providers, and available in Spanish, English, Portuguese and Turkish; postal mail; and email. Complaints and queries are received directly by the secretary of the Ethics Committee, guaranteeing they remain confidential.