Operations and Contact Center
We keep the lights on and make everything work. We’re looking for decisive, organized people who are customer-focused.

Claims handler
Manage claims with efficiency, empathy, and agility.
You’ll be in direct contact with customers at key moments.
From here you can progress to management roles or specialist technical positions.
You’ll be in direct contact with customers at key moments.
From here you can progress to management roles or specialist technical positions.

Operations advisor
Coordinate internal processes to ensure quality and efficiency.
Your work will be essential to keeping the business running smoothly.
You can grow into operations management roles or process improvement positions.
Your work will be essential to keeping the business running smoothly.
You can grow into operations management roles or process improvement positions.

Provider advisor
Manage relationships with providers, ensuring timelines and standards are met.
This role is essential to guaranteeing service and quality.
Your career can progress into procurement, operations, or external network management.
This role is essential to guaranteeing service and quality.
Your career can progress into procurement, operations, or external network management.