2024
We do what we say we do, and we do it with impeccable ethical behavior, a deep social commitment and complete transparency”.
Antonio Huertas, Chairman and CEO of MAPFRE
Who we are
Purpose
We are by your side every step of the way, accompanying you to move forward with peace of mind, contributing to the development of a more sustainable and supportive
society.
We care about what matters to you.
Vision
Your trusted insurance company.
Values
- Solvency
- Integrity
- Service
- Innovation
- Multicultural, diverse team
Strategy
STRATEGIC PLAN 2024-2026
In the first year of the Strategic Plan 2024–2026, under the motto “Attitude: We Are MAPFRE and We Act,” and based on four strategic pillars, MAPFRE has met all the objectives set for this period, both financial and sustainability-related.
Strategic pillars
profitability
productivity
and culture
ACHIEVEMENT OF OBJECTIVES IN 2024
Average objectives for the period
PREMIUMS
Average objectives
for the period
2024-2026 Objetive:
>6%
Excl. Life Savings
+7.4% at constant
exchanges rates
ROE
2024-2026 Objetive:
10%-11%
12% excl. goodwill writedown in Germany
COMBINED RATIO
2024-2026 Objetive:
96%-95%
SOLVENCY RATIO*.
Reference framework
200 %±25p.p.
*Data as of September 2024
PAYOUT
Reference framework
>50%
DEBT
Reference framework
≈24%
*Data to September 2024
Sustainability Plan
2024-2026
At MAPFRE, we have been working for over 90 years with a strong commitment to people and the planet. As a company, we have set our sights on the world and on global challenges in order to leave a positive footprint around us. Our current Sustainability Plan 2024-2026 includes demanding and decisive environmental and social commitments, with services and products aligned with them and a corporate governance structure that allows us to continue moving in the right direction. And these commitments translate into real action.
Actions for
the Planet
We’ve designed an action plan to ensure that our commitment to the environment matches the role we’ve been called on to play, reducing our environmental footprint to become an emissions-neutral company by 2030. We do this in the conviction that every action counts and that’s why we involve our stakeholders and our value chain in this commitment.
In 2024:
10 countries with
neutralized carbon
footprints.
15 countries is our target for the 2024-2026 period.
6 MAPFRE headquarters (Spain, Mexico, Italy, Dominican Republic, Peru and Malta) generate their own energy via photovoltaic panels.
90.2% of our investment portfolio rated in line with ESG criteria.
95% is our ESG rating commitment for the end of 2026.
savings and investment
products will be sustainable.
Group’s footprint compared
to 2022.
30% reduction in operational carbon footprint by 2030.
electricity consumption
comes from renewable
energy sources.
Actions for
people and
society
We are a company that cares for people. Our commitment goes beyond insurance activities and places people at the heart of everything we do. Throughout our history, we have made a significant impact on the social aspects of sustainability.
Training and knowledge management
447 agreements
with universities
through the
Universities Plan.
27,752
employees with an Individual Development Plan.
hours of
training.
Capacities
Transformation
Plan with upskilling
and reskilling
training for all
employees.
Diversity
46,67
Women hold 46.67% of seats on the Board of Directors.
42,7
Women hold 42.7% of management positions at MAPFRE.
4,2
People with a disability make up 4.2% of MAPFRE’s workforce.
83
Our workforce comprises people of 83 nationalities.
Volunteering
employees have carried out volunteering activities benefiting more than 154,000 people.
Actions for transparency and good governance
At MAPFRE, we believe strong corporate governance guides us in developing our business and achieving our social and environmental objectives.
MAPFRE complies fully with over 90% of the recommendations of the Good Governance Code for publicly traded companies of the Spanish National Securities and Exchange Commission (CNMV).
Commitment to integrity
hours of specific training
on anti-corruption,
compliance, ethics,
security, and privacy.
providers approved under
sustainable management
standards.
Internal Information
System: we have unified
all channels for receiving
and resolving complaints
about irregular conduct.
Key figures
REVENUE
33.2
BILLION EUROS
(+2.9%)
25.5 BILLION EUROS
IN ACCORDANCE WITH IFRS 17 & 9
PREMIUMS
28.1
BILLION EUROS
(+4.5%)
PROFIT
M22
MILLION EUROS
(+30.3%)
968 MILLION EUROS
AS PER IFRS 9 & 17
LEADING
MULTINATIONAL
INSURANCE
GROUP IN
LATAM
LARGEST SPANISH
INSURANCE
COMPANY IN THE
WORLD
16th
LARGEST GLOBAL REINSURER
SOURCE: S&P
GLOBAL RATINGS
30.000
EMPLOYEES
96.8%
OF EMPLOYEES ON PERMANENT CONTRACTS
+4,600
OFFICES
+230,000
COLLABORATORS
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