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Environmental footprint

Environmental management model

Our commitment to the environment is embodied in our environment policy, which is the framework for action under which our principles of action in this area are generated, promoted and defined.

We act in accordance with the international standards that constitute the common framework for managing environmental, energy and carbon footprint aspects. We also incorporate the circular economy and natural capital into our management model.

We hold the following environmental certificates: ISO 14001, ISO 50001 and ISO 14064 and Zero Waste. 

Companies with ISO 14001 certification. “General corporate services. Design, development and marketing of insurer activities"
Zero Waste Certification
Degree of implementation of SIGMAYE

Water resources are critical to the future of our planet, as the availability of drinking water is being directly threatened by the consequences of climate change.

Aware of this reality, we are committed to comprehensive and sustainable water management at our facilities, with the implementation of programs and management measures that allow water consumption to be optimized and reduced without any loss of comfort.

Efficiency, technology, design, regulations, consumption control and responsibility are some of the factors that we take into account when efficiently managing facilities and activities that require the use of water.

 GRIUNITS202120202019
WATER*
Total water consumption303-5m3585.781,98660.626,00711.795,00
Water consumption per employee303-5m3 /empleado18,7320.7122.07

2019: Data for Spain, Argentina, Brazil, Chile, Colombia, USA, Italy, Mexico, Puerto Rico, Turkey, Costa Rica, El Salvador, Nicaragua, Honduras, Panama, Guatemala, Ecuador, Dominican Republic, Uruguay, Paraguay, Peru, Venezuela, Portugal, Philippines, Malta and Germany.

2020: Data for Spain, Argentina, Brazil, Chile, Colombia, USA, Italy, Mexico, Puerto Rico, Turkey, Costa Rica, El Salvador, Nicaragua, Honduras, Panama, Guatemala, Dominican Republic, Paraguay, Uruguay, Peru , Venezuela, Portugal, Malta and Germany.

2021: Data for Spain, Argentina, Brazil, Chile, Colombia, USA, Italy, Mexico, Puerto Rico, Turkey, Costa Rica, El Salvador, Nicaragua, Honduras, Panama, Guatemala, Ecuador, Dominican Republic, Paraguay, Uruguay , Peru, Venezuela, Portugal, Philippines, Malta and Germany.

* Consumption of water from the public network in line with local limitations.

One of our commitments is to promote awareness of the principles of a new energy culture based on responsible energy use and management. We are committed to energy saving and efficiency as a green growth instrument based on a low-carbon economy.

 GRIUNITS202120202019
ENERGY*
Total energy consumption302-1
302-4
GWh127,99122,44150,73
Natural gas consumption302-1
302-4
GWh14,5611,5212,89
Fuel consumption in fixed installations302-1
302-4
GWh1,334,262,85
Fuel consumption of mobile installations302-1
302-4
GWh19,9315,2215,50
Consumption of conventional electricity302-1
302-4
GWh31,7933,9246,10
Consumption of renewable energy302-1
302-4
GWh60,3957,5266,83
Energy consumption / employee302-3kWh /
empleado
año
4.093,893.838,004.672,96
Energy consumption / premium302-3kWh/prima
(miles€)
5,776,056,67

2019: Data for Spain, Argentina, Brazil, Chile, Colombia, USA, Italy, Mexico, Puerto Rico, Turkey, Costa Rica, El Salvador, Nicaragua, Honduras, Panama, Guatemala, Ecuador, Dominican Republic, Paraguay, Uruguay, Peru, Venezuela, Portugal, Philippines, Malta and Germany.

2020: Data for Spain, Argentina, Brazil, Chile, Colombia, USA, Italy, Mexico, Puerto Rico, Turkey, Costa Rica, El Salvador, Nicaragua, Honduras, Panama, Guatemala, Dominican Republic, Paraguay, Uruguay, Peru, Venezuela, Portugal, Malta and Germany.

2021: Data for Spain, Argentina, Brazil, Chile, Colombia, USA, Italy, Mexico, Puerto Rico, Turkey, Costa Rica, El Salvador, Nicaragua, Honduras, Panama, Guatemala, Ecuador, Dominican Republic, Paraguay, Uruguay, Peru, Venezuela, Portugal, Philippines, Malta and Germany.

Prevention, reuse, recycling and energy recovery are factors that we consider in the design and logistics of MAPFRE Waste Management Systems. In order for them to operate properly, we need everyone who works at this company to participate and get involved.

WASTE UNITS202120202019
Recycling*GRIMT2.960,132.524,533.397,84
Paper306-2MT453,70427,40929,05
Toner and cartridges306-2MT7,907,239,61
Electrical appliances306-2MT52,1044,8033,14
Donated electrical appliances306-2MT41,1013,4916,24
Batteries306-2MT6,201,571,69
IT support306-2MT1,001,550,14
Mobile phones306-2MT0,140,140,30
Bulbs and fluorescente lamps306-2MT2,341,542,26
X-rays306-2MT0,540,370,09
Workshops and maintenance306-2MT1.800,171.295,811.699,14
Urban306-2MT594,87765,74706,09
Landfill306-2MT151,46490,041.282,74
Urban306-2MT116,40476,651.241,85
Sanitary waste306-2MT23,028,983,57
Expired medicines306-2MT0,210,340,09
Workshops and maintenance306-2MT11,80436,66
Other306-2MT0,050,260,66
Total waste generated306-2MT3.111,593.014,664.680,58

2019: Data for Spain, Argentina, Brazil, Chile, Colombia, USA, Italy, Mexico, Puerto Rico, Turkey, Costa Rica, El Salvador, Nicaragua, Honduras, Panama, Guatemala, Ecuador, Dominican Republic, Paraguay, Uruguay, Peru, Venezuela, Portugal, Philippines, Malta and Germany.

2020: Data for Spain, Argentina, Brazil, Chile, Colombia, USA, Italy, Mexico, Puerto Rico, Turkey, Costa Rica, El Salvador, Nicaragua, Honduras, Panama, Guatemala, Dominican Republic, Paraguay, Uruguay, Peru, Venezuela, Portugal, Malta and Germany.

2021: Data for Spain, Argentina, Brasil, Chile, Colombia, USA, Italy, Mexico, Puerto Rico, Turkey, Costa Rica, El Salvador, Nicaragua, Honduras, Panama, Guatemala,Ecuador, Dominican Republic, Paraguay, Uruguay, Peru, Venezuela, Portugal, Malta, Philippines and Germany.

* Includes recycling and waste evaluation operations

Note recalculation of waste (PDF, 76 KB)

Contributing to decreasing the greenhouse gas emissions that we generate when conducting our business is a key element of our actions concerning environmental responsibility.

We determine, quantify and evaluate the carbon footprint left by our activities: their consolidated GHG carbon footprint, including both direct emissions associated with activities that are controlled by the organization as well as indirect emissions that, although not generated in sources controlled by the company, are the result of such activities.

 GRIUNITS20212020*2019*
Carbon footprint (GHG emissions)
Scope 1305-1
305-5
TmCO2eq10.035,338.400,4512.239,26
Scope 2 (market based)305-1
305-5
TmCO2eq11.144,4611.197,1714.639,01
Scope 2 (location based)305-1
305-5
TmCO2eq24.860,2125.037,2235.911,94
Scope 3305-1
305-5
TmCO2eq29.276,6524.732,7856.569,26
(Scope 1+ 2 (market based) +3)305-1
305-5
TmCO2eq21.179,8019.597,6226.878,27
Total GHG emissions (Scope 1+ 2 (market based) +3)305-1
305-5
TmCO2eq50.456,4444.330,4083.447,53
Carbon footprint indicators
Emissions per employee305-4TmCO2eq/ employee1,611,392,58
Emissions per premium305-4TmCO2eq/ premium2,282,193,69
Coverage of the carbon footprint with respect to the number of employees%96,6094,5993,98

The GHG emissions data for the years 2019, 2020 have been recalculated, adapting them to the Group’s carbon footprint calculation methodology.

*Data for Spain, Argentina, Brazil, Chile, Colombia, USA, Italy, Mexico, Puerto Rico, Turkey, Costa Rica, El Salvador, Nicaragua, Honduras, Panama, Guatemala, Ecuador, Dominican Republic, Paraguay, Uruguay, Peru, Venezuela, Portugal, Philippines, Malta and Germany.

Note recalculation of emissions (PDF, 181 KB)

We include sustainability criteria in corporate processes related to the purchase of materials, products, services and/or the contracting of providers. We incorporate the analysis of environmental impact in its life cycle into the assessment of economic and technical aspects.

 GRIUNITS202120202019
PAPER
Total paper use301-1MT1.456,832.583,001.513,00
Paper use with label301-1MT725,94391,001.269,00
2019: Data for Spain, Argentina, Brazil, Chile, Colombia, USA, Italy, Mexico, Puerto Rico, Turkey, Costa Rica, El Salvador, Nicaragua, Honduras, Panama, Guatemala, Ecuador, Dominican Republic, Paraguay , Uruguay, Peru, Venezuela, Portugal, Philippines, Malta and Germany.
2020: Data for Spain, Argentina, Brazil, Chile, Colombia, Italy, Mexico, Puerto Rico, Turkey, Costa Rica, El Salvador, Nicaragua, Honduras, Panama, Guatemala, Dominican Republic, Paraguay, Uruguay, Peru, Venezuela, Portugal, Philippines, Malta and Germany.

2021: Data for Spain, Argentina, Brazil, Chile, Colombia, USA, Italy, Mexico, Puerto Rico, Turkey, Costa Rica, El Salvador, Nicaragua, Honduras, Panama, Guatemala, Ecuador, Dominican Republic, Paraguay, Uruguay , Peru, Venezuela, Portugal, Philippines, Malta and Germany
TONER
Toner consumption301-1Units7.897.27.3529.628
2019: Data for Spain.

2020: Data for Spain, Argentina, Brazil, Chile, Colombia, USA, Italy, Mexico, Puerto Rico, Turkey, Costa Rica, El Salvador, Nicaragua, Honduras, Panama, Guatemala, Dominican Republic, Paraguay, Uruguay, Peru , Venezuela, Portugal, Philippines, Malta and Germany.

2021: Data for Spain, Argentina, Brazil, Chile, Colombia, USA, Italy, Mexico, Puerto Rico, Turkey, Costa Rica, El Salvador, Ecuador Nicaragua, Honduras, Panama, Guatemala, Dominican Republic, Paraguay, Uruguay, Peru, Venezuela, Portugal, the Philippines, Malta and Germany.

In the design, construction and renovation of our buildings and facilities, we opt for constructive solutions with less impact on the environment, and ones that meet the strictest quality standards with regard to sustainable construction.

BuildingCountryCityCertificationClasificationNivel
Torre MAPFRESpainBarcelonaLeedCore&ShellGold
General Perón 40SpainMadridLeedCore&ShellGold
Pza. de la Independencia, 6SpainMadridLeedCore&ShellGold
Sor Ángela de la Cruz, 6SpainMadridLeedCore&ShellPlatinum
Sant Cugat del Vallés Edif. CUBS 2- CUBS 3SpainSant Cugat (Barcelona)LeedCommercial InteriorsGold
Torre EvoluciónMéxicoMéxico D.F.LeedCore&ShellGold
Torre ReformaMéxicoMéxico D.F.LeedCore&ShellGold
MAPFRE SedeParaguayAsunciónLeedNew ConstructionSilver
MAPFRE SedeTurkeyIstanbulLeedCommercial InteriorsGold
Dixon HouseUnited KingdomLondonBreeamConstructionVery Good
MAPFRE SedePuerto Rico (USA)San Juan de Puerto RicoEnergy StarEficiencia energética-
Avda. Bruselas 30SpainAlcobendas (Madrid)LeedCore&ShellPlatinum
Mateo Inurria, 15SpainMadridLeedCore&ShellCertified
Paseo de la alameda, 35SpainValenciaLeedNew ConstructionGold

Transport is one of the main contributors to global warming, so we offer our employees services to promote sustainable mobility measures by seeking alternatives to the use of private vehicles.

These measures include shuttle services to the main connection points for employees, bicycle parking, electric vehicle rental services for employees, charging stations for ECO vehicles and a video conferencing system to limit air travel.

Thanks to increased global awareness and initiatives of this kind, there has been a change in MAPFRE Group employees’ forms of travel, which has enabled an improvement in the transport mix used by employees in recent years.

Year 
Means of transport 20212020
Walking4,76%6,01%
Public transport12,05%2,69%
Bicycle1,43%0,81%
With LPG fuel0,75%0,41%
With CNG or LNG fuel0,21%0,25%
Diesel24,17%47,82%
Electric0,49%1,08%
Gasoline31,33%24,60%
Plug-in Hybrid (PHEV)0,59%0,25%
Non-plug-in hybrid (HEV)2,55%2,87%
Subway7,12%3,07%
Motorcycle5,02%3,77%
Company transport1,29%0,52%
Train3,96%2,94%
Other4,26%2,91%
Survey Scope (% employees) 99,25% 67,63%
PaísesGermany, Argentina, Brasil, Chile, Colombia, Ecuador, El Salvador, Spain, Philippines, Guatemala, Honduras, Italy, Malta, Mexico, Nicaragua, Panama, Paraguay, Peru, Portugal, Puerto Rico, Dominican Republic, Turkey, USA y VenezuelaSpain, Colombia, Puerto Rico, Mexico, Portugal, Turkey y Brasil

The shuttle service is currently in place in the following countries: Argentina, Spain, Guatemala, Honduras, Portugal, Perú, Portugal, Puerto Rico and Turkey.

In Spain alone, due to the need to adapt to flexible hours, bus service for employees increased by 200% in 2019.

MAPFRE has provided dedicated bike parking areas in some buildings in Spain as a measure to encourage people to cycle to work, with this mode of transport rising by 40 percent over the last couple of years.

In addition, MAPFRE offers employees an electric vehicle rental service and also installs charging stations at home through the Multimap Area. In line with this initiative, MAPFRE has installed 46 charging stations at its company headquarters, which has resulted in an 81 percent increase in the number of employees using green vehicles in Spain over the past years.

 UNITS202120202019
Employees working under environmental reporting (Integrated Report)*Employees
%
31.243
96,60
31.906
94,59
32.256
93,98
Employees working under environmental management certification (ISO 14001)Employees
%
15.140
46,81
12.351
36,62
11.759
34,26
Employees working under energy management certification (ISO 50001)Employees
%
7.864
24,32
7.405
21,95
6.730
19,61
Employees working under carbon footprint verification (ISO 14064) Employees
%
26.344
81,46
21.922
64,99
16.945
49,37
Premium volume managed under SIGMAYEc3 in relation to total premiums92,4680,6464,18
* Data from Spain, Argentina, Brazil, Chile, Colombia, USA, Italy, Mexico, Puerto Rico, Turkey, Costa Rica, El Salvador, Nicaragua, Honduras, Panama, Guatemala, Ecuador, Dominican Republic, Paraguay, Uruguay, Peru, Venezuela, Portugal, Philippines, Malta and Germany.

“Environmental data for 2021 covers 26 countries, which equates to 99.27 percent of the premiums managed and 96.60 percent of the company’s employees.”