Environmental footprint

One of our commitments is to promote awareness of the principles of a new energy culture based on responsible energy use and management. We are committed to energy saving and efficiency as a green growth instrument based on a low-carbon economy.

	GRI	Medida	2019	2018	2017
Consumo de energía total	302-1 302-4	GWh	148,89	155,96	159,35
Consumo de gas natural	302-1 302-4	GWh	16,49	13,88	12,65
Consumo de combustible instalaciones fijas	302-1 302-4	GWh	2,83	4,55	5,07
Consumo de combustibles instalaciones móviles	302-1 302-4	GWh	20,64	24,12	32,92
Consumo de energías renovables	302-1 302-4	GWh	66,27	65,7	68,47
Energía consumida/empleado	302-3	kWh / empleado año	4.616	3.919	3.680
Energía consumida/prima	302-3	kWh/prima (miles€)	5,90	6,87	6,5

*Data for Spain, Argentina, Brazil, Chile, Colombia, USA, Italy, Mexico, Puerto Rico, Turkey, Costa Rica, El Salvador, Nicaragua, Honduras, Panama, Guatemala, Ecuador, Dominican Republic, Uruguay, Peru, Venezuela, Portugal, Philippines, Malta and Germany.

Prevention, reuse, recycling and energy recovery are factors that we consider in the design and logistics of MAPFRE Waste Management Systems. In order for them to operate properly, we need everyone who works at this company to participate and get involved.

	GRI	Medida	2019	2018	2017
Reciclaje**		Tm	3.397,84	3.099,58	2.980,16
Papel	306-2	Tm	929,05	844,95	888,54
Tóner y cartuchos	306-2	Tm	9,61	10,26	17,31
Aparatos eléctricos	306-2	Tm	33,14	66,61	33,66
Aparatos eléctricos donados	306-2	Tm	16,24	13,07	8,77
Pilas y baterías	306-2	Tm	1,69	1,58	2,20
Soporte informático	306-2	Tm	0,14	2,71	2,78
Teléfonos móviles	306-2	Tm	0,30	0,09	0,75
Bombillas y fluorescentes	306-2	Tm	2,26	4,34	1,55
Medicamentos caducados	306-2	Tm	0,09	0,20	0,11
Rayos X	306-2	Tm	0,09	1,07	0,98
Talleres y mantenimiento	306-2	Tm	1.699,14	1.696,74	1.645,54
Urbanos	306-2	Tm	706,09	457,96	377,98
Vertedero	306-2	Tm	1.282,74	527,07	444,33
Urbanos	306-2	Tm	1.241,85	500,68	391,91
Residuos sanitarios	306-2	Tm	3,57	2,40	2,28
Talleres y mantenimiento	306-2	Tm	36,66	23,11	47,43
Otros	306-2	Tm	0,66	0,89	2,71
Residuo total generado	306-2	Tm	4.680,58	3.626,65	3.424,49

*Data for Spain, Argentina, Brazil, Chile, Colombia, USA, Italy, Mexico, Puerto Rico, Turkey, Costa Rica, El Salvador, Nicaragua, Honduras, Panama, Guatemala, Ecuador, Dominican Republic, Uruguay, Peru, Venezuela, Portugal, Philippines, Malta and Germany.

** Includes waste recycling and recovery operations.

Contributing to decreasing the greenhouse gas emissions that we generate when conducting our business is a key element of our actions concerning environmental responsibility.

We determine, quantify and evaluate the carbon footprint left by our activities: their consolidated GHG carbon footprint, including both direct emissions associated with activities that are controlled by the organization as well as indirect emissions that, although not generated in sources controlled by the company, are the result of such activities.

	GRI	Medida	2019	2018	2017
Huella de carbono (emisiones GEI)
Alcance 1	305-1 305-5	TmCO2eq	11.669	10.330	13.272
Alcance 2 (market based)	305-1 305-5	TmCO2eq	14.307	16.215	15.496
Alcance 2 (location based)	305-1 305-5	TmCO2eq	35.601	35.900	28.719
Alcance 3	305-1 305-5	TmCO2eq	33.049	26.435	28.352
Total emisiones GEI (market based)	305-1 305-5	TmCO2eq	59.025	52.980	57.120
Indicadores Huella de carbono
Emisiones por empleado	305-4	TmCO2eq/ empleado	1,83	1,59	1,67
Emisiones por primas	305-4	TmCO2eq/ prima	2,34	2,78	2,95

*Data for Spain, Argentina, Brazil, Chile, Colombia, USA, Italy, Mexico, Puerto Rico, Turkey, Costa Rica, El Salvador, Nicaragua, Honduras, Panama, Guatemala, Ecuador, Dominican Republic, Paraguay, Uruguay, Peru, Venezuela, Portugal, Philippines, Malta and Germany.

We include sustainability criteria in corporate processes related to the purchase of materials, products, services and/or the contracting of providers. We incorporate the analysis of environmental impact in its life cycle into the assessment of economic and technical aspects.

	GRI	Medida	2019	2018	2017
PAPEL
Consumo de papel total	301-1	Tm	1.878	1.818	2.136
Consumo de papel con etiqueta	301-1	Tm	1.269	1.359	1.311
*Datos para España, Argentina, Brasil, Chile, Colombia, EE.UU., Italia, México, Puerto Rico, Turquía, Costa Rica, El Salvador, Nicaragua, Honduras, Panamá, Guatemala, Ecuador, República Dominicana, Uruguay, Perú, Venezuela, Portugal, Filipinas, Malta y Alemania.
TÓNER
Consumo tóner	301-1	Tm	9.628	9.220	5.455
*Datos para España

In the design, construction and renovation of our buildings and facilities, we opt for constructive solutions with less impact on the environment, and ones that meet the strictest quality standards with regard to sustainable construction.

Edificio	País	Ciudad	Certificación	Clasificación	Nivel
Torre MAPFRE	España	Barcelona	Leed	Core&Shell	Gold
Mateo Inurria, 15	España	Madrid	Leed	Core&Shell	Basic
General Perón 40	España	Madrid	Leed	Core&Shell	Basic
Pza. de la Independencia, 6	España	Madrid	Leed	Core&Shell	Gold
Sor Ángela de la Cruz, 6	España	Madrid	Leed	Core&Shell	Platinum
Sant Cugat del Vallés Edif. CUBS 2- CUBS 3	España	Sant Cugat (Barcelona)	Leed	Commercial Interiors	Gold
Torre Evolución	México	México D.F.	Leed	Core&Shell	Gold
Torre Reforma	México	México D.F.	Leed	Core&Shell	Gold
MAPFRE Sede	Paraguay	Asunción	Leed	New Construction	Silver
MAPFRE Sede	Turquía	Estambul	Leed	Commercial Interiors	Gold
Dixon House	Reino Unido	Londres	Breeam	Construction	Very Good
MAPFRE Sede	Puerto Rico (USA)	San Juan de Puerto Rico	Energy Star	Eficiencia energética	No aplica
One Withrop Square	USA	Boston	Energy Star	Eficiencia energética	No aplica

Transport is one of the main contributors to global warming, so we offer our employees services to promote sustainable mobility measures by seeking alternatives to the use of private vehicles.

These measures include shuttle services to the main connection points for employees, bicycle parking, electric vehicle rental services for employees, charging stations for ECO vehicles and a video conferencing system to limit air travel.

Thanks to increased global awareness and initiatives of this kind, there has been a change in MAPFRE Group employees’ forms of travel, which has enabled an improvement in the transport mix used by employees in recent years (only data for Spain available).

		Grupo MAPFRE en ESPAÑA
Tipo de transporte	2019 % mix	2018 % mix
Vehículo privado (coche diesel, gasolina y motocicleta)	77,54%	82,71%
Vehículos ECO (eléctrico, híbrido y gas)	4,09%	0,77%
Transporte público (Tren, metro y autobús)	8,96%	8,49%
Transporte de Empresa	3,10%	2,83%
Bicicleta	0,91%	0,52%
A pie	5,40%	4,69%

The shuttle service is currently in place in the following countries: Argentina, Brazil, Dominican Republic, Honduras, Portugal, Puerto Rico, Spain and Turkey.

In Spain alone, due to the need to adapt to flexible hours, the employee shuttle bus service has doubled in scope in the last year.

MAPFRE has provided dedicated bike parking areas in some buildings in Spain as a measure to encourage people to cycle to work, with this mode of transport rising by 40 percent over the last couple of years.

In addition, MAPFRE offers employees an electric vehicle rental service and also installs charging stations at home through the Multimap Area. In line with this initiative, MAPFRE has installed 46 charging stations at its company headquarters, which has resulted in an 81 percent increase in the number of employees using green vehicles in Spain over the past three years.

	Units	2019	2018	2017
Employees working under environmental reporting (Integrated Report)*	Employees	32,256	33,177	33,947
Employees working under environmental management certification (ISO 14001)	Employees	11,759	11,589	11,369
Employees working under energy management certification (ISO 50001)	Employees	6,730	6,588	4,885
Employees working under carbon footprint verification (ISO 14064)	Employees	16,945	15,546	12,701
Premium volume managed under SIGMAYE (ISO 14001): 71.12%
* Data from Spain, Argentina, Brazil, Chile, Colombia, USA, Italy, Mexico, Puerto Rico, Turkey, Costa Rica, El Salvador, Nicaragua, Honduras, Panama, Guatemala, Ecuador, Dominican Republic, Paraguay, Uruguay, Peru, Venezuela, Portugal, Philippines, Malta and Germany.

“Environmental data for 2019 covers 26 countries, which equates to 98.11 percent of the premiums managed and 93.98 percent of the company’s employees.”