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Environmental footprint
Environmental management model

We act in accordance with the international standards that constitute the common framework for managing environmental, energy and carbon footprint aspects. We also incorporate the circular economy and natural capital into our management model.
We hold the following environmental certificates: ISO 14001, ISO 50001 and ISO 14064 and Zero Waste.
Companies with ISO 14001 certification. “General corporate services. Design, development and marketing of insurer activities"
ALEMANIA
VERTI VERSICHERUNG AG (PDF, 213 KB)
ARGENTINA
MAPFRE ARGENTINA SEGUROS, S.A. (PDF, 586 KB)
BRASIL
MAPFRE SEGUROS GERAIS, S.A. (PDF, 535 KB)
COLOMBIA
MAPFRE COLOMBIA SEGUROS GENERALES, S.A. (PDF, 533 KB)
MAPFRE COLOMBIA VIDA SEGUROS, S.A.
MAPFRE COLOMBIA_ANDIASISTENCIA COMPAÑIA DE ASISTENCIA DE LOS ANDES, S.A.
CHILE
MAPFRE COMPAÑÍA DE SEGUROS GENERALES DE CHILE, S.A. (PDF 600 KB)
MAPFRE COMPAÑÍA DE SEGUROS DE VIDA DE CHILE, S.A. (PDF, 380 KB)
ESPAÑA
GRUPO MAPFRE ESPAÑA (PDF, 322 KB)
MAPFRE ,S.A. (PDF, 285 KB)
MAPFRE ESPAÑA, S.A. (PDF, 282 KB)
MAPFRE VIDA, S.A. (PDF 276 KB)
MAPFRE RE, S.A. (PDF 286 KB)
MAPFRE Global Risks Agencia de Suscripción, S.A (PDF, 370 KB)
MAPFRE TECH, S.A. (PDF 285 KB)
MAPFRE INMUEBLES (PDF, 824 KB)
MAPFRE ASISTENCIA, S.A. (PDF 285 KB)
MAPFRE AUTOMOCIÓN, S.A. (PDF 195 KB)
Fundación MAPFRE (PDF, 823 KB)
MAPFRE AM (PDF, 823 KB)
MAPFRE VIDEO Y COMUNICACIÓN (PDF, 370 KB)
ESTADOS UNIDOS
MAPFRE INSURANCE (PDF, 318 KB)
ITALIA
VERTI ASSICURAZIONI SPA (PDF, 213 KB)
MÉXICO
MAPFRE MÉXICO, S.A. (PDF, 280 KB)
MÉXICO ASISTENCIA, S.A DE C.V. (PDF, 280 KB)
PARAGUAY
MAPFRE PARAGUAY COMPAÑÍA DE SEGUROS, S.A. (PDF, 99.6 KB)
PERÚ
MAPFRE PERÚ COMPAÑÍA DE SEGUROS Y REASEGUROS, S.A. (PDF, 286 KB)
MAPFRE PERÚ VIDA COMPAÑÍA DE SEGUROS Y REASEGUROS, S.A.
MAPFRE PERÚ S.A. ENTIDAD PRESTADORA DE SALUD
PORTUGAL
MAPFRE SEGUROS GERAIS, S.A. (PDF 215 KB)
MAPFRE SEGUROS DE VIDA, S.A. (PDF, 215 KB)
PUERTO RICO
MAPFRE PUERTO RICO, S.A. (PDF, 599 KB)
Companies with ISO 50001 certification. “General corporate services. Design, development and marketing of insurer activities”
ESPAÑA
GRUPO MAPFRE ESPAÑA (PDF, 314 KB)
MAPFRE, S.A. (PDF, 120 KB)
MAPFRE ESPAÑA, S.A. (PDF, 458 KB)
MAPFRE VIDA, S.A. (PDF, 420 KB)
MAPFRE RE, S.A. (PDF 119 KB)
MAPFRE Global Risks Agencia de Suscripción, S.A (PDF, 586 KB)
MAPFRE TECH, S.A. (PDF, 119 KB)
MAPFRE INMUEBLES (PDF, 907 KB)
MAPFRE ASISTENCIA, S.A. (PDF, 120 KB)
Fundación MAPFRE (PDF, 906 KB)
MAPFRE AM (PDF, 907 KB)
MAPFRE AUTOMOCIÓN, S.A. (PDF 223 KB)
Companies verified under ISO 14064 "Quantification and verification of the MAPFRE Group Carbon Footprint"
Zero Waste Certification

- Water
- Energy
- Waste
- Greenhouse gas (GHG) emissions
- Responsible consumption and green purchasing
- Sustainable construction
- Sustainable mobility
- Environmental context
Water resources are critical to the future of our planet, as the availability of drinking water is being directly threatened by the consequences of climate change.
Aware of this reality, we are committed to comprehensive and sustainable water management at our facilities, with the implementation of programs and management measures that allow water consumption to be optimized and reduced without any loss of comfort.
Efficiency, technology, design, regulations, consumption control and responsibility are some of the factors that we take into account when efficiently managing facilities and activities that require the use of water.
GRI | UNITS | 2021 | 2020 | 2019 | |
---|---|---|---|---|---|
WATER* | |||||
Total water consumption | 303-5 | m3 | 585.781,98 | 660.626,00 | 711.795,00 |
Water consumption per employee | 303-5 | m3 /empleado | 18,73 | 20.71 | 22.07 |
2019: Data for Spain, Argentina, Brazil, Chile, Colombia, USA, Italy, Mexico, Puerto Rico, Turkey, Costa Rica, El Salvador, Nicaragua, Honduras, Panama, Guatemala, Ecuador, Dominican Republic, Uruguay, Paraguay, Peru, Venezuela, Portugal, Philippines, Malta and Germany.
2020: Data for Spain, Argentina, Brazil, Chile, Colombia, USA, Italy, Mexico, Puerto Rico, Turkey, Costa Rica, El Salvador, Nicaragua, Honduras, Panama, Guatemala, Dominican Republic, Paraguay, Uruguay, Peru , Venezuela, Portugal, Malta and Germany.
2021: Data for Spain, Argentina, Brazil, Chile, Colombia, USA, Italy, Mexico, Puerto Rico, Turkey, Costa Rica, El Salvador, Nicaragua, Honduras, Panama, Guatemala, Ecuador, Dominican Republic, Paraguay, Uruguay , Peru, Venezuela, Portugal, Philippines, Malta and Germany.
* Consumption of water from the public network in line with local limitations.
One of our commitments is to promote awareness of the principles of a new energy culture based on responsible energy use and management. We are committed to energy saving and efficiency as a green growth instrument based on a low-carbon economy.
GRI | UNITS | 2021 | 2020 | 2019 | |
---|---|---|---|---|---|
ENERGY* | |||||
Total energy consumption | 302-1 302-4 | GWh | 127,99 | 122,44 | 150,73 |
Natural gas consumption | 302-1 302-4 | GWh | 14,56 | 11,52 | 12,89 |
Fuel consumption in fixed installations | 302-1 302-4 | GWh | 1,33 | 4,26 | 2,85 |
Fuel consumption of mobile installations | 302-1 302-4 | GWh | 19,93 | 15,22 | 15,50 |
Consumption of conventional electricity | 302-1 302-4 | GWh | 31,79 | 33,92 | 46,10 |
Consumption of renewable energy | 302-1 302-4 | GWh | 60,39 | 57,52 | 66,83 |
Energy consumption / employee | 302-3 | kWh / empleado año | 4.093,89 | 3.838,00 | 4.672,96 |
Energy consumption / premium | 302-3 | kWh/prima (miles€) | 5,77 | 6,05 | 6,67 |
2019: Data for Spain, Argentina, Brazil, Chile, Colombia, USA, Italy, Mexico, Puerto Rico, Turkey, Costa Rica, El Salvador, Nicaragua, Honduras, Panama, Guatemala, Ecuador, Dominican Republic, Paraguay, Uruguay, Peru, Venezuela, Portugal, Philippines, Malta and Germany.
2020: Data for Spain, Argentina, Brazil, Chile, Colombia, USA, Italy, Mexico, Puerto Rico, Turkey, Costa Rica, El Salvador, Nicaragua, Honduras, Panama, Guatemala, Dominican Republic, Paraguay, Uruguay, Peru, Venezuela, Portugal, Malta and Germany.
2021: Data for Spain, Argentina, Brazil, Chile, Colombia, USA, Italy, Mexico, Puerto Rico, Turkey, Costa Rica, El Salvador, Nicaragua, Honduras, Panama, Guatemala, Ecuador, Dominican Republic, Paraguay, Uruguay, Peru, Venezuela, Portugal, Philippines, Malta and Germany.
Prevention, reuse, recycling and energy recovery are factors that we consider in the design and logistics of MAPFRE Waste Management Systems. In order for them to operate properly, we need everyone who works at this company to participate and get involved.
WASTE | UNITS | 2021 | 2020 | 2019 | |
---|---|---|---|---|---|
Recycling* | GRI | MT | 2.960,13 | 2.524,53 | 3.397,84 |
Paper | 306-2 | MT | 453,70 | 427,40 | 929,05 |
Toner and cartridges | 306-2 | MT | 7,90 | 7,23 | 9,61 |
Electrical appliances | 306-2 | MT | 52,10 | 44,80 | 33,14 |
Donated electrical appliances | 306-2 | MT | 41,10 | 13,49 | 16,24 |
Batteries | 306-2 | MT | 6,20 | 1,57 | 1,69 |
IT support | 306-2 | MT | 1,00 | 1,55 | 0,14 |
Mobile phones | 306-2 | MT | 0,14 | 0,14 | 0,30 |
Bulbs and fluorescente lamps | 306-2 | MT | 2,34 | 1,54 | 2,26 |
X-rays | 306-2 | MT | 0,54 | 0,37 | 0,09 |
Workshops and maintenance | 306-2 | MT | 1.800,17 | 1.295,81 | 1.699,14 |
Urban | 306-2 | MT | 594,87 | 765,74 | 706,09 |
Landfill | 306-2 | MT | 151,46 | 490,04 | 1.282,74 |
Urban | 306-2 | MT | 116,40 | 476,65 | 1.241,85 |
Sanitary waste | 306-2 | MT | 23,02 | 8,98 | 3,57 |
Expired medicines | 306-2 | MT | 0,21 | 0,34 | 0,09 |
Workshops and maintenance | 306-2 | MT | 11,80 | 4 | 36,66 |
Other | 306-2 | MT | 0,05 | 0,26 | 0,66 |
Total waste generated | 306-2 | MT | 3.111,59 | 3.014,66 | 4.680,58 |
2019: Data for Spain, Argentina, Brazil, Chile, Colombia, USA, Italy, Mexico, Puerto Rico, Turkey, Costa Rica, El Salvador, Nicaragua, Honduras, Panama, Guatemala, Ecuador, Dominican Republic, Paraguay, Uruguay, Peru, Venezuela, Portugal, Philippines, Malta and Germany.
2020: Data for Spain, Argentina, Brazil, Chile, Colombia, USA, Italy, Mexico, Puerto Rico, Turkey, Costa Rica, El Salvador, Nicaragua, Honduras, Panama, Guatemala, Dominican Republic, Paraguay, Uruguay, Peru, Venezuela, Portugal, Malta and Germany.
2021: Data for Spain, Argentina, Brasil, Chile, Colombia, USA, Italy, Mexico, Puerto Rico, Turkey, Costa Rica, El Salvador, Nicaragua, Honduras, Panama, Guatemala,Ecuador, Dominican Republic, Paraguay, Uruguay, Peru, Venezuela, Portugal, Malta, Philippines and Germany.
* Includes recycling and waste evaluation operations
Contributing to decreasing the greenhouse gas emissions that we generate when conducting our business is a key element of our actions concerning environmental responsibility.
We determine, quantify and evaluate the carbon footprint left by our activities: their consolidated GHG carbon footprint, including both direct emissions associated with activities that are controlled by the organization as well as indirect emissions that, although not generated in sources controlled by the company, are the result of such activities.
GRI | UNITS | 2021 | 2020* | 2019* | |
---|---|---|---|---|---|
Carbon footprint (GHG emissions) | |||||
Scope 1 | 305-1 305-5 | TmCO2eq | 10.035,33 | 8.400,45 | 12.239,26 |
Scope 2 (market based) | 305-1 305-5 | TmCO2eq | 11.144,46 | 11.197,17 | 14.639,01 |
Scope 2 (location based) | 305-1 305-5 | TmCO2eq | 24.860,21 | 25.037,22 | 35.911,94 |
Scope 3 | 305-1 305-5 | TmCO2eq | 29.276,65 | 24.732,78 | 56.569,26 |
(Scope 1+ 2 (market based) +3) | 305-1 305-5 | TmCO2eq | 21.179,80 | 19.597,62 | 26.878,27 |
Total GHG emissions (Scope 1+ 2 (market based) +3) | 305-1 305-5 | TmCO2eq | 50.456,44 | 44.330,40 | 83.447,53 |
Carbon footprint indicators | |||||
Emissions per employee | 305-4 | TmCO2eq/ employee | 1,61 | 1,39 | 2,58 |
Emissions per premium | 305-4 | TmCO2eq/ premium | 2,28 | 2,19 | 3,69 |
Coverage of the carbon footprint with respect to the number of employees | % | 96,60 | 94,59 | 93,98 |
The GHG emissions data for the years 2019, 2020 have been recalculated, adapting them to the Group’s carbon footprint calculation methodology.
*Data for Spain, Argentina, Brazil, Chile, Colombia, USA, Italy, Mexico, Puerto Rico, Turkey, Costa Rica, El Salvador, Nicaragua, Honduras, Panama, Guatemala, Ecuador, Dominican Republic, Paraguay, Uruguay, Peru, Venezuela, Portugal, Philippines, Malta and Germany.
GRI | UNITS | 2021 | 2020 | 2019 | |
---|---|---|---|---|---|
PAPER | |||||
Total paper use | 301-1 | MT | 1.456,83 | 2.583,00 | 1.513,00 |
Paper use with label | 301-1 | MT | 725,94 | 391,00 | 1.269,00 |
2019: Data for Spain, Argentina, Brazil, Chile, Colombia, USA, Italy, Mexico, Puerto Rico, Turkey, Costa Rica, El Salvador, Nicaragua, Honduras, Panama, Guatemala, Ecuador, Dominican Republic, Paraguay , Uruguay, Peru, Venezuela, Portugal, Philippines, Malta and Germany. 2020: Data for Spain, Argentina, Brazil, Chile, Colombia, Italy, Mexico, Puerto Rico, Turkey, Costa Rica, El Salvador, Nicaragua, Honduras, Panama, Guatemala, Dominican Republic, Paraguay, Uruguay, Peru, Venezuela, Portugal, Philippines, Malta and Germany. 2021: Data for Spain, Argentina, Brazil, Chile, Colombia, USA, Italy, Mexico, Puerto Rico, Turkey, Costa Rica, El Salvador, Nicaragua, Honduras, Panama, Guatemala, Ecuador, Dominican Republic, Paraguay, Uruguay , Peru, Venezuela, Portugal, Philippines, Malta and Germany | |||||
TONER | |||||
Toner consumption | 301-1 | Units | 7.897.2 | 7.352 | 9.628 |
2019: Data for Spain. 2020: Data for Spain, Argentina, Brazil, Chile, Colombia, USA, Italy, Mexico, Puerto Rico, Turkey, Costa Rica, El Salvador, Nicaragua, Honduras, Panama, Guatemala, Dominican Republic, Paraguay, Uruguay, Peru , Venezuela, Portugal, Philippines, Malta and Germany. 2021: Data for Spain, Argentina, Brazil, Chile, Colombia, USA, Italy, Mexico, Puerto Rico, Turkey, Costa Rica, El Salvador, Ecuador Nicaragua, Honduras, Panama, Guatemala, Dominican Republic, Paraguay, Uruguay, Peru, Venezuela, Portugal, the Philippines, Malta and Germany. |
In the design, construction and renovation of our buildings and facilities, we opt for constructive solutions with less impact on the environment, and ones that meet the strictest quality standards with regard to sustainable construction.
Building | Country | City | Certification | Clasification | Nivel |
---|---|---|---|---|---|
Torre MAPFRE | Spain | Barcelona | Leed | Core&Shell | Gold |
General Perón 40 | Spain | Madrid | Leed | Core&Shell | Gold |
Pza. de la Independencia, 6 | Spain | Madrid | Leed | Core&Shell | Gold |
Sor Ángela de la Cruz, 6 | Spain | Madrid | Leed | Core&Shell | Platinum |
Sant Cugat del Vallés Edif. CUBS 2- CUBS 3 | Spain | Sant Cugat (Barcelona) | Leed | Commercial Interiors | Gold |
Torre Evolución | México | México D.F. | Leed | Core&Shell | Gold |
Torre Reforma | México | México D.F. | Leed | Core&Shell | Gold |
MAPFRE Sede | Paraguay | Asunción | Leed | New Construction | Silver |
MAPFRE Sede | Turkey | Istanbul | Leed | Commercial Interiors | Gold |
Dixon House | United Kingdom | London | Breeam | Construction | Very Good |
MAPFRE Sede | Puerto Rico (USA) | San Juan de Puerto Rico | Energy Star | Eficiencia energética | - |
Avda. Bruselas 30 | Spain | Alcobendas (Madrid) | Leed | Core&Shell | Platinum |
Mateo Inurria, 15 | Spain | Madrid | Leed | Core&Shell | Certified |
Paseo de la alameda, 35 | Spain | Valencia | Leed | New Construction | Gold |
Transport is one of the main contributors to global warming, so we offer our employees services to promote sustainable mobility measures by seeking alternatives to the use of private vehicles.
These measures include shuttle services to the main connection points for employees, bicycle parking, electric vehicle rental services for employees, charging stations for ECO vehicles and a video conferencing system to limit air travel.
Thanks to increased global awareness and initiatives of this kind, there has been a change in MAPFRE Group employees’ forms of travel, which has enabled an improvement in the transport mix used by employees in recent years.
Year | ||
---|---|---|
Means of transport | 2021 | 2020 |
Walking | 4,76% | 6,01% |
Public transport | 12,05% | 2,69% |
Bicycle | 1,43% | 0,81% |
With LPG fuel | 0,75% | 0,41% |
With CNG or LNG fuel | 0,21% | 0,25% |
Diesel | 24,17% | 47,82% |
Electric | 0,49% | 1,08% |
Gasoline | 31,33% | 24,60% |
Plug-in Hybrid (PHEV) | 0,59% | 0,25% |
Non-plug-in hybrid (HEV) | 2,55% | 2,87% |
Subway | 7,12% | 3,07% |
Motorcycle | 5,02% | 3,77% |
Company transport | 1,29% | 0,52% |
Train | 3,96% | 2,94% |
Other | 4,26% | 2,91% |
Survey Scope (% employees) | 99,25% | 67,63% |
Países | Germany, Argentina, Brasil, Chile, Colombia, Ecuador, El Salvador, Spain, Philippines, Guatemala, Honduras, Italy, Malta, Mexico, Nicaragua, Panama, Paraguay, Peru, Portugal, Puerto Rico, Dominican Republic, Turkey, USA y Venezuela | Spain, Colombia, Puerto Rico, Mexico, Portugal, Turkey y Brasil |
The shuttle service is currently in place in the following countries: Argentina, Spain, Guatemala, Honduras, Portugal, Perú, Portugal, Puerto Rico and Turkey.
In Spain alone, due to the need to adapt to flexible hours, bus service for employees increased by 200% in 2019.
MAPFRE has provided dedicated bike parking areas in some buildings in Spain as a measure to encourage people to cycle to work, with this mode of transport rising by 40 percent over the last couple of years.
In addition, MAPFRE offers employees an electric vehicle rental service and also installs charging stations at home through the Multimap Area. In line with this initiative, MAPFRE has installed 46 charging stations at its company headquarters, which has resulted in an 81 percent increase in the number of employees using green vehicles in Spain over the past years.
UNITS | 2021 | 2020 | 2019 | |
---|---|---|---|---|
Employees working under environmental reporting (Integrated Report)* | Employees % | 31.243 96,60 | 31.906 94,59 | 32.256 93,98 |
Employees working under environmental management certification (ISO 14001) | Employees % | 15.140 46,81 | 12.351 36,62 | 11.759 34,26 |
Employees working under energy management certification (ISO 50001) | Employees % | 7.864 24,32 | 7.405 21,95 | 6.730 19,61 |
Employees working under carbon footprint verification (ISO 14064) | Employees % | 26.344 81,46 | 21.922 64,99 | 16.945 49,37 |
Premium volume managed under SIGMAYEc3 in relation to total premiums | 92,46 | 80,64 | 64,18 | |
* Data from Spain, Argentina, Brazil, Chile, Colombia, USA, Italy, Mexico, Puerto Rico, Turkey, Costa Rica, El Salvador, Nicaragua, Honduras, Panama, Guatemala, Ecuador, Dominican Republic, Paraguay, Uruguay, Peru, Venezuela, Portugal, Philippines, Malta and Germany. |
“Environmental data for 2021 covers 26 countries, which equates to 99.27 percent of the premiums managed and 96.60 percent of the company’s employees.”