Responsabilidad Social

MAPFRE defined its interest groups in 2005, clearly differentiating between two levels:

• Level 1, which includes all those interest groups linked to MAPFRE by way of some contractual relationship and, as a result, are the first to be affected by the organisation’s strategic decisions
• Level 2, which includes all those not linked to the organisation by way of some contractual relationship and, as a result, are not directly affected by MAPFRE’s strategic decisions or, if they are, it is only in a limited fashion.