MAPFRE is of the belief that there does not exist a pre-established model of Social Responsibility and that each company should create its own. In this sense, the institutional social responsibility principle reflected in the Good Governance Code sets forth the three major guidelines that have determined the model adopted in MAPFRE:

• Compliance with current legislation and any international commitments assumed (United Nations Global Compact and the UNEP Protocol).
• Service to society, seeking to further its progress and acting with a sense of solidarity.
• Integral management of social responsibility issues by those who participate in the decision-making process in MAPFRE at whatever level.

On the basis of these fundamental guidelines, MAPFRE’s model rests of three pillars: good governance of the company, social responsibility – understood to mean the maintenance of an equitable relationship with its interest groups – and social action, as a part of the altruistic work MAPFRE undertakes through its private foundations.

MAPFRE’s Social Responsibility model rests on the said guiding principles and responds to the decided purpose of generating value for its companies, while taking into account the fact that social responsibility must form part of the management of the company, at every level. For MAPFRE, Social Responsibility is a voluntary, strategic commitment designed – from an ethical, transparent standpoint – to ensure the achievement of its business objectives, while abiding by its duty and applicable legislation, furthering sustainable growth and personal development and striving ever harder to maintain an equitable relationship with its interest groups, actively taking the leading role demanded of it so that, as a responsible firm, it can contribute towards satisfying the Company’s present and future needs.

In this fashion, MAPFRE strengthens the commitment it acquired on signing up to the Global Compact in 2004, respecting and promoting the ten principles enshrined therein, which are inspired by the Universal Declaration of Human Rights, the Declaration on Fundamental Principles and Rights at Work (ILO), the Rio Declaration on the Environment and the United Nations Convention against Corruption, which are also envisaged in the OECD Guidelines for Multinational Enterprises.