This enables us to verify and complete databases swiftly and efficiently, providing your company with savings in costs, time and effort.

Using a range of supports (telephone, chat, voice and data, email, etc) MAPFRE ASISTENCIA provides your customer with whatever information your company wishes.

Quantifies customers' perception of your company with regards to a number of quality-related aspects of your products and services, selecting the group you wish to reach and the frequency and advising you swiftly and reliably on these controls.

Our C.R.M. solution is the technological response to companies' growing need to strengthen their customer relationships. This commercial and marketing tool makes it possible to structure all the information relating to your commercial, management, technical or customer follow-up actions.

By means of a telephone call, this service provides your customers with general, tourist and leisure information, as well as connections with certain services.

Using modern technological platforms your company can perform Telemarketing and/or Telesales actions which will enable you to gain new customers and improve your relationship with present customers. This is an integral telephone service, which is periodically evaluated and carried out by multilingual operators.