A service for passenger claims management in coordination with the client airline's competence centre. The C.A.C. is regularly evaluated by our Quality Control Department.

Management of the points or miles obtained by passengers with which they can purchase airline tickets.

An assistance and support service carried out by medical professionals in crisis situations occurring during a flight or an aircraft accident.

Recovery of lost luggage and dispatch to the traveller's home or destination. Repair, if the luggage has been damaged and compensation in the event of loss.

Services for the management, control and follow-up of communications between passengers and the airline.

By means of a phone call, passengers travelling without luggage can confirm their flight and pick up their boarding card at a specific desk.